Serve as a resource or Subject Matter Expert (SME) for other team members or internal customers Handle escalated calls, resolving more complex customer issues in a one and done manner Answer incoming phone calls from customers and identify the type of assistance the customer needs (i.e. benefit and eligibility, billing and payments, authorizations for treatment and explan

Position Summary The Manager Workforce Management provides expertise, leadership and support to execute the Customer Support Strategy with specific focus on Workforce Management Optimization and implementation of Amazon Connects Contact Center as a Solution (CCaaS). The Manager coordinates with various departments and leaders to ensure that the suite of products and appli

Interfaces with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work. Responsibilities Pre walk homesites to provide punchlist for construction to delivery of home to customer; provide quality control of finished product. Conduct homeowner walk throughs, acquainting homeowner with operation of appliances, hea

Customer Service Specialist (Complaint Resolution) Job details Posted 16 April 2024 Location Salt Lake City, UT Job type Permanent Reference 915302 Job description Title Customer Service Specialist (Complaint Resolution) Address Salt Lake City, UT 84116 Pay Rate $33 $34/hr Shift M F, 8 00am 4 30pm 30 days of training onsite then will move to a hybrid model of 5 days onsit

Hello, Greetings from United Language Group!!! ULG is looking for Tongan native speaker for OPI (Over the phone) Position – Work from Home. United Language Group is a leading over the phone interpreting company seeking experienced interpreters to handle interpretation requests over the phone. Our interpreters are independent contractors and have full control and fle

Customer Service Series 7 Job details Posted 19 April 2024 Location Salt Lake City, UT Job type Contract Reference 917922 Job description Customer Service Series 7 Salt Lake City, UT 6 + Months Shift Time M F 7 AM 6 PM 30 days of onsite training 5 days on/ 5 days remote after training is complete Job Summary Will be working with customers to address brokerage complaints T

The Health, Safety and Environmental (QHSE) Associate is responsible for reviewing and verifying the Safety and Health Programs, Procedures, and Training Pre qualification requirements on behalf of AVETTA Operators and Contractor Members. The QHSE Associate has no supervisory responsibilities. If residing within commutable distance to our office in Lehi, Dallas, Houston,

This position is responsible to efficiently answer and troubleshoot customer calls, identify problem(s)/concern(s), provide suggestions on long term solutions and document solutions in detail. Present a positive and professional image of Enterprise products and HS One to customers. Assist new trainees during their evaluation period. Act as a resource to other HS One suppo

The New Call/Follow Up Dispatcher I handles all incoming calls as well as making outbound calls to and from Customers, Drivers, and Service Providers. This is for Second, Third, Weekend shift positions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individ

Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer service primarily to retail customers, via walk in, telephone or email, including assisting with customer inquiries on product selection, prici

This position is responsible for providing intermediate level, technical support of IT related products and services for our customers, field technicians, and field reps. Involves some handling of technical issues escalated by level one technicians. What you will do Initiate, handle, and resolve phone calls, emails, voicemail, chat, web forms, and in person requests from

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influenc

Myriad Women's Health is looking to hire a Temporary Intake Associate. This is a 6 month temporary contract position. This role is a part of our Customer Success team within Myriad Women's Health and is integral to the company's success, as every individual client interaction matters. Intake Associates are a part of the larger Customer Success team, who works to resolve a

The Supplier Success Professional (Customer Service) will assist in developing and maintaining a world class prequalification system for contractors, suppliers and vendors but being the first point of contact for all Avetta customers. If within a commutable distance to one of our offices, this role would offer a hybrid schedule after training (Tues Thur in office, Mon/Fri

work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include provide outcome based solutions for our physician referral sources and existing patient population Submit new orders and moni